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24/7 emergency line

Always Moving Forward. A plumber who answers at 2 a.m.

Chris Doyle is a Missouri Master Plumber. He runs New Direction Plumbing for houses and shops around Springfield. Burst pipe, dead heater, or a remodel that needs rough-in done right. We pick up. We show up.

  • Always Open · 24/7
  • Master Plumber on staff
  • Springfield · Nixa · Ozark · Republic · Strafford
  • Licensed, insured, BBB A-
New Direction Plumbing logo

24/7

Emergency line

100%

Licensed and insured

10

Towns on our regular route

1

Master Plumber owner

24/7 emergency
Licensed and insured
BBB Accredited (A-)
Workmanship backed
Springfield-based crew

Recent work

Jobs we actually finished around Springfield

Ask about a similar job
Shower valves, heads & drainage done right

Bath

Shower valves, heads & drainage done right

Kitchen sinks & supply stops

Kitchen

Kitchen sinks & supply stops

Code-ready pipe joints & supports

Craftsmanship

Code-ready pipe joints & supports

Faucets, cartridges & leak repairs

Repairs

Faucets, cartridges & leak repairs

Under-sink diagnostics & repairs

Emergency ready

Under-sink diagnostics & repairs

Tankless water heater installed against brick wall

Why call us

Why people around Springfield call Chris

The name is a reminder. When a pipe lets go, you need a next step, not a sales script. We look at the job, tell you the options, and get water where it belongs.

A Master Plumber owns the shop

Chris Doyle is a Missouri Master Plumber. He troubleshoots the weird ones, reads code, and does not pawn the hard call off on a junior tech.

We treat your house like a house

Shoe covers, drop cloths, and a walk-through before we leave. You get updates in plain English, not a status portal.

Price before we start cutting

We tell you what we found and what it costs. You pick the path. No mystery fees after the floor is open.

We answer after midnight

Burst pipe at 1 a.m. Heater dead before a Monday open. The 24/7 line is real. Call (417) 955-1676.

How a job goes

What happens after you call

You talk to a person. We look at the problem. We tell you the cost before we start.

  1. STEP 01

    You call

    Tell us what you hear, smell, or see. We decide if it is an emergency and what to bring.

  2. STEP 02

    We look at it

    On site we show you the problem, the options, and the price before any cutting starts.

  3. STEP 03

    We do the work

    Code-legal fittings, drop cloths, and a tidy install. Chris stays on the technical calls.

  4. STEP 04

    We test it

    Pressure check, leak check, and photos if you want them. You keep the paperwork.

  5. STEP 05

    We stay reachable

    Questions after we leave? Call. Workmanship is backed. You are not chasing a ticket number.

Where we work

These are the towns we drive every week

Springfield, Nixa, Ozark, Republic, and the rest of the list. If you are close and we can get there, we will say so on the phone.

Brands we install & service

  • Rheem
  • Bradford White
  • Navien
  • Lochinvar
  • Moen
  • Kohler
  • Delta
  • Rinnai
  • A. O. Smith
  • Sloan
  • American Standard
  • Toto
  • Rheem
  • Bradford White
  • Navien
  • Lochinvar
  • Moen
  • Kohler
  • Delta
  • Rinnai
  • A. O. Smith
  • Sloan
  • American Standard
  • Toto
5.0 on Google · 20 reviews

What neighbors wrote on Google

Unedited quotes from people we worked for around Springfield. We do not write these or invent extras.

Read all 20 reviews on Google Maps

“Chris was professional, had best/ competitive pricing and was able to get the work done very quickly! He evaluated the issue and provided a very fair quote. He communicated very well throughout the process. The work is top notch. Happy to support local! Would highly recommend and will be using in the future”
GO

Gisela Ocasio

Google review · a month ago

“Chris was very nice and pleasant to work with he was prompt and had the knowledge to fix things necessary.we are very grateful and satisfied .thankyou Mickey and Kathy Parker”
MP

Mickey Parker

Google review · a month ago

“Chris was great to work with. He was professional, courteous, communicated well, and was very reasonable with his prices. Would highly recommend!”
JW

Jeff W.

Google review · a month ago

“Quick response and service, with a reasonable price. I have hot water again!”
MN

Michael Northington

Google review · a month ago

“Chris is one of the best in the business! Honest, reliable, and pricing is fair!”
BB

Boston Buecker

Google review · a month ago

“Chris is fantastic! I already had one person out and they were stumped. He was able to get my pool heater gas line fixed and up and running and we now have a nice warm pool. He was very affordable and very efficient. We will keep new direction on speed dial.”
MM

Miste Maschino (Personal)

Google review · a month ago

“Chris is very friendly and though the fixing I needed didnt align with his line of work, he went out if his way to find someone he recommended! Problem was corrected in the same day, highly recommend!”
JS

Jonathan Swensen

Google review · a month ago

“We are so glad to finally have our Fridge/Freezer hooked up to water, to have outside water spigots to be able to water plants outside and to have our washer lines in the wall to add space in the laundry room. Also glad for Chris changing out the galvanized pipes from under the house. Thank you very much!”
RB

Rodney Bullock

Google review · a month ago

“Chris replaced all of the water lines in my crawl space with PEX. No more worries about pipes freezing in the winter! Friendly, professional and quick service.”
JW

J W

Google review · 2 months ago

24/7 emergency line

If water is on the floor, don’t wait for morning.

Call (417) 955-1676 and talk to a person. If it can wait, send the form and we will set a time that fits your day.

Call or write

Need a plumber? Start here

The form goes to our shop. If water is moving, skip the form and call (417) 955-1676.

Request service
Tell us what’s going on. We’ll call you back. Prefer the phone? Call (417) 955-1676.

Phone

(417) 955-1676

Hours

Always Open · 24/7

Email

chris@newdirectionplumbing.com

Service area

Springfield, Republic, Strafford, Ozark, Nixa, Clever, Billings, Branson, Willard, Rogersville, and nearby Missouri towns

Call 24/7 · (417) 955-1676